Training Pathway

At PSG International, our people are our greatest asset. We foster a culture of respect, empowerment, and inclusivity, ensuring every team member feels valued and heard.

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Our People

Training

At PSG International, we are committed to nurturing a culture of continuous learning and career development. Our comprehensive training programs are designed to equip our team with the skills and knowledge needed for success, fostering motivation and long-term growth. With the support of our expert in-house trainer, we provide a variety of certified courses and personal development opportunities, empowering employees to excel at every stage of their journey.

We invest in continuous learning and professional growth.

Our certified training programs enhance skills and performance.

Empowering employees with expert-led development initiatives.

Training

Induction Training – Duration: – 1 Week (Full-time)

Upon joining, recruits undergo a comprehensive one-week induction training that covers essential topics, including:

Company Policies and Rule

Familiarisation with PSG International’ values, code of conduct, and operational guidelines.

Local Laws and Regulations

Instruction on U.A.E laws relevant to security operations to ensure compliance and effectiveness.

Overview of the U.A.E Security Industry

An introduction to the security sector and the vital role of security guards within it, equipping recruits with the foundational knowledge necessary for their positions.

Training

SIRA Training Program – Duration: 5 Days Mandatory Training

All security guards are required to complete the SIRA (Security Industry Regulatory Agency) certified training program, which consists of key topics necessary for effective security service, including:

Code of Conduct

Understanding the ethical standards and professional behaviour expected from security personnel.

Reporting Procedures

Effective documentation and communication of incidents.

Fire & Safety Protocols

Knowledge of emergency response strategies and fire safety measures.

Basic First Aid

Training in essential medical assistance skills.

Health & Safety Compliance

Ensuring the well-being of team members and clients.

Emergency Response

Skills for handling various types of emergencies and maintaining calm under pressure.

Effective Patrolling Techniques

Strategies for proactive surveillance and access control.

Crime Scene Management

Understanding procedures for securing and managing crime scenes.

Communication & Customer Service

Enhancing interpersonal skills for effective customer interaction and incident reporting.

Training

On-The-Job Training – Duration: 2 Days

Before being assigned to sites, security guards who have successfully completed their SIRA training participate in an additional two-day on-the-job training alongside experienced guards. This practical training helps new hires apply their skills in real-world situations, increasing their confidence and readiness.

Hands-On Experience

New guards train alongside experienced professionals to apply their SIRA-certified skills in real scenarios.

Real-World Application

Practical exercises ensure recruits can handle site-specific security challenges effectively.

Confidence & Readiness

Guided exposure helps new hires build confidence and prepare for independent assignments.

Training

Site Training & Orientation

We recognise that effective training does not end with induction and certification. To ensure our newly assigned officers are well-prepared, we implement specialised site orientation programs tailored to each location. This includes:

In-depth Site Familiarisation

Understanding the facilities, layout, and security nuances.

Client-Specific Protocol Training

Learning the unique procedures and expectations established by clients to ensure seamless integration.

Training

Refresher Training

To maintain the highest standards of excellence in our services, PSG International conducts frequent refresher training sessions. These updates help our security personnel stay abreast of:

Emerging Trends

New technologies, best practices, and methodologies in the security industry.

Changes in Local Legislation

Keeping our team informed about any legal updates impacting the security sector.

At PSG International, we are committed to delivering exceptional training and development opportunities, not only to enhance the skills of our personnel but also to cultivate a culture of trust and professionalism in our security services.

Why Us

PSG Operations Team Ethos

At PSG International, our people are our greatest asset. We foster a culture of respect, empowerment, and inclusivity, ensuring every team member feels valued and heard. Well-being and professional growth are our priorities, with resources dedicated to supporting work-life balance and career development. We celebrate achievements, encourage collaboration, and invest in continuous learning, creating an environment where everyone can thrive and contribute to our shared success.

PSG International Team is dedicated to caring for our staff with the utmost respect, fostering a workplace where collaboration, well-being, and personal growth are prioritised. By living these values, we not only enhance our team’s experience but also drive our collective success toward a brighter future!

Cultivating Respect and Care for Our Staff

At PSG, our people are at the heart of everything we do. The Operations Team is committed to creating a workplace where every individual feels appreciated, empowered, and supported. We cultivate a culture built on mutual respect, recognizing the unique skills and perspectives that each team member brings to our organization.

Empowerment Through Respect

We understand that a thriving team is built on a foundation of trust and mutual respect. By actively listening to our staff’s ideas, concerns, and feedback, we create a culture where everyone feels empowered to express themselves. This openness not only enhances collaboration but also drives innovation and creativity. We are committed to ensuring that every voice is heard and recognized.

Prioritising Well-Being

Well-being is at the heart of our operations. We prioritise the health, happiness, and development of our staff by providing resources and opportunities for professional growth, work-life balance, and mental wellness. Our initiatives are designed to nurture a supportive environment where employees can flourish, both personally and professionally. We believe that when our staff is cared for, they are inspired to excel in their roles and contribute to our shared success.

A Culture of Appreciation

We celebrate our team's diverse talents and achievements, big and small. Regular recognition and appreciation initiatives are integral to our operations, reminding each member of our team that their contributions are essential to PSG's mission. A simple thank you can go a long way in creating a positive atmosphere, and we strive to make gratitude a daily practice.

Commitment to Growth

Continual growth and development are cornerstones of our team ethos. We invest in training and development programs that respect individual career aspirations and help staff expand their skills. By creating clear pathways for advancement, we encourage our team members to pursue their passions and reach their goals within PSG.

Inclusive Community

Our Operations Team embraces diversity in all its forms, recognising that varied perspectives lead to more effective problem-solving and innovation. We foster an inclusive workplace where everyone feels welcome, respected, and part of a collective effort. Together, we strive to create a culture where everyone can thrive.

Common Questions

Quick answers to questions you may have. Can’t find what you’re looking for? Get in touch with us.

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1. How does PSG International support employee well-being?

We prioritize work-life balance, mental wellness, and professional development, providing resources and initiatives to ensure our team thrives.

2. What values define PSG International team ethos?

Our culture is built on respect, empowerment, inclusivity, and appreciation, fostering a supportive and collaborative work environment.

3. How does PSG International recognize and reward employees?

We celebrate achievements through recognition programs, regular appreciation, and career growth opportunities to motivate and inspire our team.

4. What career development opportunities are available?

We offer training programs, mentorship, and clear pathways for progression, helping employees enhance their skills and achieve their career goals.

5. How does PSG International promote diversity and inclusion?

We embrace diversity by valuing different perspectives, encouraging open communication, and fostering an inclusive workplace for all.

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